By now, you may have read some rather alarming reports about LG OLED TV overheating. According to some reported estimates, 60,000 televisions are affected by the problem, although some questions remain about the nature of the problem or the severity of the security risk.
Before you grab your fire extinguisher, however, you should take a moment to evaluate all the details that we have known since the story was released earlier this week. We think there are certainly good reasons to keep an eye on the situation, but we don't think owners in the U.S., UK, or other non-Asian countries have reason to panic.
We know the following:
- On July 20, South Korean news agency Yonhap reported that LG is offering a free repair of TV power boards in South Korea due to a "possible heating risk".
- A total of 18 OLED TV models are affected by the repair, including:
- Models 2016: OLED65E6, OLED65G6 and OLED77G6
- 2017 models: OLED65B7, OLED65C7, OLED65E7, OLED65G7, OLED65W7, OLED77G7 and OLED77W7
- 2018 models: OLED65G8, OLED65W8, OLED77C8 and OLED77W8
- 2019 models: OLED65W9, OLED77B9, OLED77C9 and OLED77W9
- These models were manufactured between February 2016 and September 2019 and sold in South Korea.
- LG claims that its TVs sold abroad do not need to be repaired.
- The problem is due to TV power supply boards, where there is a risk of power overflow after a power control component's performance degrades.
- LG told ZDNet that the problem of overheating "only occurred in very few models out of the total number of components used".
- LG has not explicitly said whether or not this power overflow can cause a fire, but it has also said that it provides free component replacement for all affected models "for customer safety."
- As of July 20, LG repaired 22,000 of the 60,000 televisions that require new power supply boards.
At the moment there is no reason to believe that LG OLED TV, which was bought here in the USA or in a country other than South Korea, is affected by the problem.
Electricity requirements can vary widely from country to country based on voltages and local regulations for electrical standards. Therefore, it is quite possible that the problematic power boards were simply never used when mounting OLED televisions, which were intended for overseas markets such as the USA.
However, we have contacted LG to resolve the issue and we will update this article as soon as we hear from the company's representatives.