Ubisoft Forward, Ubisoft's digital storefront for upcoming games, was plagued by Uplay sign-in issues when viewers attempted to claim the promised free copy of Watch Dogs 2 for PC.
Ubisoft said it would give away free downloads of Watch Dogs 2 to people who would see Ubisoft Forward live. All they had to do was log in with their Uplay account during the transfer. However, this turned out to be a problem because #CANTLOGIN flooded the Twitch and YouTube streams of the virtual event.
In a statement to Eurogamer, Ubisoft said it was aware of the problem and was working to resolve the problem during the live stream.
However, Uplay account holders shouldn't seem to worry that they missed the chance to get a free copy of Watch Dogs 2. Ubisoft has forwarded digital trends to tweets from the official Ubisoft support account, which claims that Ubisoft Forward rewards are even given to viewers who were unable to log in during the event.
The problem with our login services should now be resolved. We thank you for your patience! We will update you with further details about the rewards as soon as possible, even if you were unable to successfully register during the event.
– Ubisoft Support (@UbisoftSupport) July 12, 2020
Shortly after the end of Ubisoft Forward, Ubisoft launched a page where Uplay account holders can log in to receive the promised rewards.
Ubisoft Forward: Assassins Creed Valhalla, Far Cry 6 and more
Ubisoft Forward included announcements for various Ubisoft games under development, including Watch Dogs: Legion, which will be released on October 29. Assassin's Creed Valhalla, which will be released on November 17th; and Far Cry 6, which will be released on February 18.
Ubisoft also thanked the Rainbow Six Siege players, who now have 60 million players worldwide, and released a teaser video for the Battle Royale game Hyper Scape, which has already started an early test. The company also announced updates for Brawlhalla and Tom Clancy's Elite Squad.